Senior Product Designer (Design Systems)

Join Headway, a company dedicated to expanding access to affordable mental healthcare. As a Staff Product Designer for Group Practices, you will be the design anchor for a complex and high-growth segment of the business. You will own the design of the group practice experience end-to-end, drive supervisory billing from early product to nationwide scale, and adapt platform-wide launches for group practices. You will also partner closely with Sales and Customer Success to translate their insights into product direction and design decisions.

About Headway

Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value

Responsibilities

• Concevoir et diriger l'expérience des pratiques de groupe de bout en bout, y compris l'intégration, la facturation de supervision, l'emballage et la gestion de la pratique.
• Collaborer étroitement avec les équipes de vente et de réussite client pour traduire leurs insights en direction produit et en décisions de conception.
• Utiliser des outils d'IA pour prototyper et itérer sur les flux et les architectures d'information, et travailler en étroite collaboration avec les équipes produit et ingénierie pour passer à la production.
• Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows)
• Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify
• Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale

Requirements

• Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users)
• Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale
• Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights
• Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work

Pay

USD 180,000 - 225,000