ISV Success Manager

Join Okta, a leading identity and access management company, as an ISV Success Manager. In this role, you will nurture relationships with independent software vendors (ISVs) to expand the Okta Integration Network. You will support ISVs through their integration journey, act as a bridge between integrators and cross-functional stakeholders, and establish thought leadership on identity and identity standards. Your success will directly impact ISV satisfaction, ecosystem growth, and platform adoption across Okta and Auth0.

The ideal candidate combines strong communication, analytical, and technical skills to influence ISV roadmaps, identify integration requirements, and assist through technical roadblocks

You must thrive in cross-functional environments and treat ISVs as true customers, solving strategic business and technical challenges to scale the Okta ecosystem. We look for a deep interest in identity and security, and the ability to evangelize Okta’s value to both builders and buyers

About Okta

• As the voice of Okta, you will also represent us at industry events and drive thought leadership
• Passion for learning new technologies and sharing knowledge with the ISV community

Responsibilities

• Nurture ISV relationships to expand the Okta Integration Network, balancing internal strategy with external technical guidance.
• Act as a bridge between integrators and cross-functional stakeholders to improve the integrator experience and shape partner programs.
• Establish thought leadership on identity, identity standards, and “enterprise readiness” requirements for SaaS builders, while evangelizing the Okta Integration Network.
• Adaptability in a dynamic environment with a focus on continuous process improvement

Requirements

• Strong understanding of identity and security requirements for enterprise SaaS builders
• Excellent analytical and communication skills, with the ability to establish credibility and influence both technical and business stakeholders
• 4+ years of experience in developer support, sales engineering, technical account management, partner engineering, or marketplace development
• Ability to evaluate software, identify integration opportunities, and engage effectively with product and engineering leaders
• Bachelor’s degree in Computer Science or a related field
• Experience in sales engineering, technical marketing, product management, partner engineering, or as a technical evangelist
• Domain knowledge in identity and access management (e.g., SAML, OIDC/OAuth, SCIM, SSF, privileged access, API security)
• Proficiency in one or more modern programming languages (e.g., Java, C#, Ruby, Python, JavaScript)

Preferred

• Experience nurturing partner or customer relationships in a success-focused role

Pay

USD 174,000 - 292,000