Technical Consultant (Enterprise)

Ramp, a fast-growing fintech company, as a Technical Consultant. In this role, you will establish partnerships with customers, act as a liaison between customers and internal technical teams, and design financial solutions that address customer needs. You will also drive product, design, and engineering roadmaps, define customer success criteria, and provide technical advice to customers and internal teams. The position requires strong technical skills, exceptional organization and problem-solving abilities, and a collaborative mindset.

Responsibilities

• Establish partnerships with Ramp customers and act as a liaison between customers and internal technical teams.
• Identify, prioritize, and build financial solutions for existing customers in collaboration with Customer Success & Account Manager teams.
• Act as the technical and financial subject matter expert for customers, designing solutions that address their needs through Ramp and partner integrations.

Requirements

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
• Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
• Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment

Preferred

• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows

Pay

USD 150,000 - 220,000

Benefits

• Benefits include comprehensive medical, dental, and vision insurance, a 401(k) with employer match, unlimited PTO, and more.