Implementation Engineer - Process Out

Join , a leading fintech company that powers digital payments for major brands like eBay, Spotify, and Uber. As an Implementation Engineer, you will play a crucial role in helping customers successfully implement our payment orchestration solution, ProcessOut.

Responsibilities

• You will provide technical support, manage project timelines, and collaborate with internal teams to resolve issues.
• The ideal candidate will have a strong technical background, excellent communication skills, and a passion for customer service. - Provide technical support to merchants during their implementation of ProcessOut, including answering integration-related questions and managing incidents. - Plan and manage the project of implementing the solution, ensuring a smooth go-live process for customers. - Collaborate internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support.