Account Manager, Emerging Enterprise

Join Braze, a leading customer engagement platform, as an Account Manager for Emerging Enterprises. In this role, you will work closely with Account Executives to expand customer relationships, analyze product usage, and identify upsell opportunities. You will also collaborate with various internal departments and achieve quarterly upsell and renewal targets. The ideal candidate will have at least 2 years of experience in sales or account management, excellent communication skills, and a strong understanding of digital trends.

Responsibilities

• Commercially expand customer relationships in collaboration with the Account Executive, with primary responsibility to develop and close opportunities up to $75K.
• Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities.
• Achieve quarterly upsell and renewals targets by coordinating resources to drive feature exploration and adoption.