Representative - Players Club - PT

Join our team as a Players Club Representative! In this part-time role, you will assist and inform guests about marketing promotions, casino events, lodging, and transportation. You will provide outstanding guest service and build guest relations throughout your shift. Responsibilities include assisting with reservations, answering incoming calls, communicating details of promotions, and maintaining knowledge of casino amenities and events. A high school diploma or GED is required, and you must be able to work nights, weekends, and holidays.

Responsibilities

• Establecer relaciones con los huéspedes durante cada turno, haciéndolos sentir bienvenidos y cómodos.
• Asistir con las reservas para eventos, promociones y alojamientos de los huéspedes, y responder a todas las llamadas entrantes.
• Mantener un alto nivel de conocimiento sobre todos los aspectos del casino y comunicar detalles sobre promociones y ofertas.