Forward Deployed Engineer

Cloudflare as a Forward Deployed Engineer (FDE) and become a dedicated expert embedded within one of our most strategic customers. You will serve as the primary technical resource, architecting complex migrations and providing hands-on configuration to drive success. This role requires a proactive partner who thrives in agile environments and has a deep passion for AI-driven security. Responsibilities include serving as a trusted advisor to enterprise customers, designing tailored application security solutions, managing complex configurations, acting as a strategic liaison between the customer and internal teams, and driving AI innovation.

Serve as a trusted advisor to key enterprise customers, providing technical insights, best practices, and strategic recommendations that support their business goals.

Responsibilities

• Design and configure comprehensive, tailored solutions with a focus on Application Security, utilizing Cloudflare Workers to optimize and direct global traffic and Network Security.
• Act as a high-speed conduit between the customer and internal Cloudflare teams (Product, Support, Engineering), effectively advocating for customer needs and influencing product roadmaps.
• Terraform Proficiency: Extensive experience implementing and supporting complex technical solutions using Terraform for infrastructure management

Requirements

• Advanced Communication: Exceptional ability to navigate "Slack-first" communication cultures, providing clear guidance and managing technical threads under pressure
• AI/LLM Knowledge: A strong technical understanding of and passion for AI/LLM concepts, fitting the culture of a cutting-edge AI-centric organization
• Technical Background: Strong knowledge of networking protocols, cybersecurity, and industry standards (e.g., Zero Trust/SASE)
• High-Stakes Relationship Management: Demonstrated ability to build trust and rapport in challenging environments, remaining flexible and persistent in establishing regular cadences with stakeholders
• Application Security Expertise: Extensive and proven knowledge of development platforms such as Cloudflare’s Application Security, Workers and Workers AI, cybersecurity, web performance, and cloud infrastructure
• 10+ Years of Technical Customer Facing Experience: Proven track record as a technical architect or lead on complex, enterprise-level projects within cloud networks, web infrastructure, or security
• Scripting & Automation: Proficiency in coding languages beyond Terraform to automate tasks at scale and build proof-of-concept setups

Preferred

• Network Security Background: Experience or strong interest in transitioning application-heavy environments toward comprehensive Network Security and SASE models
• Financial Acumen: Experience managing or advising on project-based fund pools to maximize the value of a customer's strategic investment