DCSC Automation Specialist

• Cloudflare as a DCSC Automation Specialist, where you'll transform the operations of our global Data Center Security Compliance team.
• This is a builder role that requires strong data engineering fundamentals, TypeScript proficiency, and experience with automation engineering.

Responsibilities

• This critical role involves designing, building, and operating AI-assisted and automated workflows to eliminate time-consuming manual tasks.
• You'll work closely with DCSC coordinators and existing automation developers, owning the DCSC operational tooling roadmap.
• Your responsibilities will include browser automation, resilience and coverage, scheduled execution, automated comparison, and more.
• Design, build, and operate AI-assisted and automated workflows to eliminate manual work in the DCSC operating model.
• Interview team members to understand workflows, identify automation targets, and ship tooling that reduces time to close QAR cycles.
• Maintain a prioritized backlog of automation opportunities, assessed by time savings, compliance impact, and implementation complexity.
• Data Engineering Fundamentals: Comfort working with structured and semi-structured data at scale, diffing datasets, normalizing inconsistent formats, and producing clean outputs for downstream audit use
• Automation Engineering: Demonstrated experience building browser automation (Playwright, Puppeteer, Selenium, or equivalent) against real-world web applications, including handling authentication flows, dynamic content, and anti-bot mitigations
• API & Workflow Integration: Experience building integrations with ticketing or ITSM systems (Jira preferred) via REST API, including automated ticket creation, status updates, and attachment handling
• Communication: Able to explain automation design decisions and tradeoffs clearly to non-technical stakeholders including compliance coordinators and GRC partners

Requirements

• TypeScript Proficiency: Strong skills for scripting, data wrangling, structured file I/O, and API integration. Ability to write maintainable, documented code that non-engineers can operate
• Ambiguity Tolerance: Vendor portals don't come with documentation. Workflows are passed down verbally. You need to be energized by figuring things out from scratch

Preferred

• Experience with Cloudflare Workers or similar edge compute platforms
• Bias Toward Simplicity: Strong product intuition for the minimum viable automation that delivers real time savings, rather than over-engineering for edge cases
• Prior work in infrastructure operations, data center, or physical security environments
• RPA tooling experience (UiPath, Power Automate) as fallback for portals that defeat headless browsers
• Familiarity with GRC/compliance frameworks (SOC 2, FedRAMP, ISO 27001) at an operational level — not as an auditor, but enough to understand why evidence integrity matters
• Systems Thinking: Ability to map an end-to-end manual workflow, identify the highest-leverage automation insertion points, and ship incrementally without waiting for a perfect solution
• Workflow Archaeology: Comfortable extracting process knowledge from subject-matter experts through structured interviews turning tribal knowledge into documented, automatable workflows
• Experience building internal tooling or developer-facing portals (not just scripts)
• Compliance Awareness: Appreciation for the stakes of accuracy in a compliance context, understanding that an incorrect ACL diff or a missing evidence artifact has real audit consequences
• LLM Integration: Hands-on experience integrating LLM APIs (OpenAI, Anthropic, Google, or equivalent) into production workflows for classification, drafting, summarization, or anomaly detection tasks
• Preferred Qualifications