Account Manager

Join Adyen, a global payment company, as an Account Manager in Berlin. In this role, you will manage relationships with innovative international merchants, drive commercial growth, and deliver an outstanding customer experience. You will work closely with other Account Managers, prioritize and manage projects, and serve as a feedback loop for your customers internally. The ideal candidate has 1-3 years of experience in a client-facing, commercial role, is fluent in German and English, and is passionate about the payments industry.

The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry

Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role

About Adyen

Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry

Responsibilities

• Manage relationships with innovative international merchants, covering multiple industries and channels.
• Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
• Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.

Requirements

• You're a natural-born networker and self-starter, and your communication skills make it easy for you to organize and lead customer meetings in person, over the phone, or online
• Enjoy engaging others and developing strong working relationships internally and externally with customers
• Strong time management skills and constantly looking for ways to work efficiently
• You have 1-3 years of full-time work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
• You have full professional written and verbal proficiency in German and English (other languages are a plus)
• Some domestic and international travel is required