Principal Product Manager (ROI & Reporting)

Join MaintainX, a leading platform for operations management. As the Lead Product Manager for ROI & Reporting, you will oversee our Reporting capabilities and help customers quantify the impact of MaintainX within their operations. You will own our Reporting capabilities end-to-end, evolve our reporting and analytics products, and execute on a mixture of large innovations and smaller quality-of-life improvements. You will also partner with the sales team to directly help close large deals and inspire and motivate a team of designers and engineers to achieve ambitious outcomes.

Own the Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how customers interact with and consume data.

About MaintainX

Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution

Responsibilities

• Evolve reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.
• Own the ROI narrative within products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports the GTM motion.
• Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers
• Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions
• Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals

Requirements

• Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes
• 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers
• Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering
• Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers
• Strong relationship-builder who can work credibly across all levels, from ICs to executives