Senior People Technology Analyst (Talent Acquisition)

Twilio as a Senior People Technology Analyst (Talent Acquisition). In this role, you will gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle. You will partner closely with Talent Acquisition, People Technology, and business stakeholders to drive efficient and user-friendly technology solutions that support global hiring. You will also analyze existing talent acquisition systems and workflows, configure and implement solutions, manage testing activities, and provide post-implementation support.

Partner closely with Talent Acquisition, People Technology, and business stakeholders to drive efficient and user-friendly technology solutions that support global hiring.

About Twilio

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Responsibilities

• This position offers the opportunity to work from home, generous annual time off, comprehensive health programs, and various other benefits.
• Gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle.
• Analyze existing talent acquisition systems and workflows to identify areas for improvement, optimization, and fraud prevention.
• Strong expertise in the software development lifecycle (SDLC), including standard business analysis methodologies, requirements gathering, data modeling, process mapping, UAT execution, and documentation

Requirements

• Ability to manage multiple projects and priorities in a fast-paced environment
• Deep knowledge of HR processes strictly related to recruitment, candidate lifecycle management, sourcing strategies, and pre-hire compliance
• Experience with configuration, testing, and implementation of HR technology systems
• Excellent communication skills, capable of interfacing effectively with both technical and non-technical TA stakeholders
• 5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications
• Experience working in an Agile/Scrum environment using tools like Jira or Confluence, and ServiceNow
• Experience with data analytics and reporting tools specifically related to talent acquisition systems

Preferred

• Experience working with internal and external audit teams and understanding of SOX controls to support recurring audit requests and walkthroughs
• Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field; Master’s preferred

Pay

USD 116,960 - 171,900

Proven expertise and experience supporting core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms