Artists Support & Success Internship (Jan June 2027)

Join Groover, a platform dedicated to supporting artists worldwide. As an Artists Support & Success Intern, you will provide empathetic assistance to artists, troubleshoot issues, and contribute to improving our support workflows. You will also work on success-related topics to drive activation, retention, and referral. This internship offers flexibility in scheduling and is an excellent opportunity for those passionate about customer service and the music industry.

Responsibilities

• Assurer que les artistes reçoivent l'aide dont ils ont besoin et maintenir des normes de support élevées.
• Répondre aux demandes de support client des artistes, en fournissant une assistance utile et empathique.
• Travailler en étroite collaboration avec le reste de l'équipe de support pour garantir un flux de travail fluide.

Requirements

• Adaptable \[Must Have\]
• Problem solver \[Must Have\]
• Fast learner \[Must Have\]
• Good writing skills \[Must Have\]
• Empathetic and caring \[Must Have\]
• Good level of English and French \[Must Have\]
• Experience in customer support \[Nice to Have\]
• Someone who is passionate about customer service and the music industry.

Pay

EUR 700 - 900