TechOps Site Support

Join Plaid, a company dedicated to unlocking financial freedom for everyone. As a TechOps Site Support team member, you will design, build, and support a first-class computing environment that keeps our business secure and our employees productive. You will ensure seamless collaboration, resolve in-office hardware and tech needs, manage hardware operations, and support remote teammates. This role offers opportunities for growth and development in various areas of technology and operations.

Proven experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems

About Plaid

We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Responsibilities

• Design, build, and support a first-class computing environment that keeps the business secure and employees productive.
• Ensure audio-visual (AV) systems in conference rooms and shared office spaces function flawlessly, enabling seamless collaboration.
• Experience assisting presenters and running live support for small and large-scale meetings

Requirements

• Track and manage on-premise IT and AV inventory, ensuring the team is equipped with the necessary tools.
• Strong problem-solving skills with a collaborative, user-focused mindset
• Hands-on experience with basic network infrastructure and office hardware troubleshooting

Pay

USD 118,800 - 140,400