Principal Product Manager (AI-Native Merchant Experiences)

Join Adyen, the world's largest payment platform, as a Principal Product Manager for AI-Native Merchant Experiences. In this role, you will own the AI assistant that works on behalf of merchants, enabling them to operate Adyen more efficiently and effectively. You will set the vision for how merchants will run their business on Adyen, build AI Assistant capabilities, and drive measurable results for customers and Adyen. You will also enable teams across Adyen to contribute to the shared foundation and galvanize cross-functional teams to move with velocity.

Definir la visión y construir la estrategia a largo plazo para el asistente de IA que trabaja en nombre de los comerciantes en la plataforma de Adyen.

About Adyen

Desarrollar y lanzar capacidades del asistente de IA, tomando las ideas desde la concepción hasta la producción y impulsando resultados medibles.

Customer Obsession. Passion for deeply understanding the payment operations, finance, support teams, and more at some of the largest businesses in the world, and understanding what they need to excel and get the most out of our products

AI-Forward Product Sensibility & Experience. Hands-on experience shipping AI-native product experiences to real users – LLM-powered, agentic, conversational, or workflow automation. Strong, opinionated intuition for what "great" looks like in this emerging design space

A Proven Track Record of Impact. You've built and scaled customer-facing products with material business impact, and you can point to what you personally owned and how you thought about it

Responsibilities

• Colaborar con equipos multifuncionales en toda la organización para integrar capacidades en una base compartida y guiar cómo se combinan.
• Simplicity On Top of Complexity. You've shipped clear, simple experiences on top of systems that are genuinely complicated — regulated, high-stakes, unforgiving of error. You go deep enough on the domain to earn simplicity, and you don't pass the complexity on to the customer
• Analytical Rigor: Set clear metrics and use data to align on priorities, set targets, measure impact, and reset course as needed
• Strategic Thinking. Track record translating customer needs and commercial priorities into multi-quarter product strategies

Requirements

• 5+ years of experience building customer-facing products in high-growth tech or fintech environments
• Product Execution. Demonstrated ability to drive complex programs spanning multiple teams and ship with velocity
• Excel in Ambiguity. Comfortable taking open-ended, undefined business problems and turning them into clear strategy, sequenced roadmaps, and high-velocity execution
• Cross-Organizational Leadership. Demonstrated ability to drive adoption of shared capabilities across teams with their own roadmaps and their own priorities, in a high-autonomy, bottom-up culture

Pay

USD 201,600 - 302,400