Client Value Partner (Public Sector, Security Cleared)

Celonis, a fast-growing tech company, as a Client Value Partner (Public Sector, Security Cleared). In this key role, you will lead data-driven business transformation with our most strategic customers, engage with C-Level Executives, and drive measurable business impact across various processes and industries. You will also mentor team members, resolve customer escalations, and act as the voice of the customer within the company. The ideal candidate will have a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills.

Spearhead the mission of data-driven business transformation with strategic customers, leading teams of Celonis experts to ensure success and satisfaction.

Act as the accountable lead for customer success, engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis.

About Celonis

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills

Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers

Strong team player who inspires the team with a patient and entrepreneurial leadership style

Responsibilities

• Drive measurable business impact across various processes and industries, championing transformational initiatives and fostering innovation to maximize value.
• Possess a natural and consultative approach when engaging with senior executives

Requirements

• Project management: ability to organize and manage multiple streams
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Deep exposure to and experience with successful change management practices
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Minimum 10 years of relevant customer success, strategy consulting, or related experience
• Are self-motivated, proactive team player
• Strong communication skills
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Preferred

• Experience with AI-based transformation is a strong plus