Account Manager (K-Beauty)

Join our team as a K-beauty Account Manager, where you'll be responsible for managing the day-to-day relationship and trading performance for our Korean beauty clients. You'll act as the primary liaison between the brand and our internal teams, ensuring seamless communication and collaboration. This role requires fluency in both English and Korean, as well as experience in account management or brand management, ideally in the ecommerce or beauty industry.

Gérer la relation quotidienne et la performance commerciale des clients de beauté coréenne, en assurant la liaison entre la marque et les équipes internes.

About Somerce

Genuine interest in K-beauty and in how the category is winning on TikTok Shop

Responsibilities

• Coordonner les équipes internes pour garantir que chaque compte fonctionne comme un seul entonnoir, et non comme cinq flux de travail déconnectés.
• Identifier les opportunités de croissance au sein des comptes existants et aider à construire le cas pour l'expansion de la portée.

Requirements

Fluent, professional English, spoken and written

• Native or bilingual proficiency in Korean, spoken and written, to a professional standard
• Experience in account management, client services or brand management, ideally in ecommerce, retail, beauty or social commerce
• Comfortable owning a number and being accountable for it week to week
• Organised under pressure: this is a fast-moving, multi-account role with weekly reporting cadence
• Confident presenting to clients and managing multiple stakeholders at once
• Based in or able to commute to London; happy working from our N7 office as part of a hybrid setup
• Prior experience with TikTok Shop, TikTok LIVE, or a livestream commerce platform
• Existing relationships or experience working with Korean beauty brands or distributors

Preferred

• Familiarity with GMV, ASP, CVR, AOV and other ecommerce trading metrics