Senior Product Manager (Developer Ecosystem MCP)

Join Smartsheet as a Senior Product Manager for the Developer Ecosystem MCP. In this individual contributor role, you will own the product strategy and adoption, working closely with engineering and customers. You will be responsible for shaping roadmap priorities, driving activation and adoption, and enabling the field. This remote position is based in the UK and reports to the Director of Product Management.

Responsibilities

• Own the MCP adoption strategy and shape roadmap priorities based on usage and persona evidence, in partnership with the Director of Engineering.
• Champion CLI power users, agent builders, and tool calling developers as core product personas, spending real time with them, understanding their workflows.
• Be the field enablement engine for MCP, building the demos, playbooks, documentation, and enablement content that helps Sales, Customer Success, and Solutions teams.
• A track record of driving adoption and growth for a platform, API, or developer-facing product, you understand activation funnels, know how to find why usage stalls, and can articulate technical value to non-technical stakeholders
• A data-driven mindset, you define adoption, funnel, and business impact metrics before you ship, and you use post launch data and research to guide iteration and prioritisation

Requirements

• Enough technical fluency to be credible with engineers and power users, you can read the landscape, ask sharp questions, write clearly about tools and agents, and participate in architecture discussions without needing to own technical direction
• Strong customer instincts, you know how to run structured discovery, synthesise signals from enterprise customers, translate customer needs into validated product decisions, and represent the customer voice credibly in technical and leadership conversations
• Ability to work in the UK on an ongoing basis
• Demonstrated ability to drive cross-functional alignment across engineering, design, GTM, Customer Success, and Security, including dependencies across multiple product areas and teams
• Proven ability to navigate technically complex, ambiguous platform problem spaces and make clear scoping and prioritisation decisions across multiple engineering squads and product areas
• Excellent written and verbal communication skills, including the ability to represent the product area confidently in leadership reviews, external events, and directly with enterprise customers
• Hands-on fluency with AI assistants, agents, and CLI tooling, you are a power user of the tools your personas use, and experience with Agent platforms or developer-facing AI tooling; MCP strongly preferred
• Experience running customer pilots or proof of concepts and converting them into product evidence and reference stories
• Demonstrated field enablement and storytelling ability, you can turn a client engagement into a demo, a playbook, a piece of documentation, or a showcase that moves both customers and internal teams
• Exposure to enterprise deployment complexity, regulated industries, admin governance is a plus
• 7+ years of product management experience, including delivering high-impact features and driving adoption within enterprise SaaS or B2B software products