Senior CS Compensation Analyst

Join Klaviyo, a company that empowers creators to own their destiny. As a Senior CS Compensation Analyst, you will support the administration and continuous improvement of incentive compensation programs for Klaviyo's Customer Experience organization. You will specialize in Customer Experience compensation, contribute to the broader incentive compensation process, and support cross-functional projects. This is a mid-level role ideal for someone looking to build expertise in compensation operations while gaining exposure to sales operations, finance, and systems work.

Responsibilities

• Administer monthly/quarterly incentive compensation calculations for the Customer Experience organization, ensuring accuracy and timeliness of payouts.
• Serve as a first point of contact for compensation inquiries and disputes submitted via ticketing systems, researching and resolving issues within SLA.
• Build and maintain dashboards and reports in Tableau/Looker to track attainment, payouts, and plan performance.