Senior IT Support Engineer I

Join Box, the leader in Intelligent Content Management. As a Senior IT Support Engineer, you will provide technical support to employees worldwide, manage IT communication, and collaborate with various departments. You should have 4+ years of experience in IT support, knowledge of Windows and OSX operating systems, and excellent communication skills in English and Polish.

About Box

Cross-departmental collaboration with teams like Facilities, Sales, Engineering, and People Operations to enhance IT services.

Responsibilities

• Troubleshooting and support for all IT end user issues, including mobile, desktop, audio/video, and peripherals.
• Procurement, asset and inventory management for all IT hardware and software, ensuring compliance with company policies.