Senior IT Support Engineer II
Box
- London, United Kingdom
- Posted
This job is closed: the employer no longer lists it.
Skills
Required
- mobile
- desktop
- audio / video
Join Box, the leader in Intelligent Content Management. As a Senior IT Support Engineer, you will provide technical support to employees worldwide, manage IT communication, and collaborate with various departments. You should have at least 5 years of experience in IT support, knowledge of Windows and OSX operating systems, and a passion for using AI and automation tools to improve IT support and employee experience.
About Box
Cross-departmental collaboration with teams like Facilities, Sales, Engineering, and Information Security to enhance IT services.
Responsibilities
- Troubleshooting and support for all IT end user issues, including mobile, desktop, audio/video, and peripherals.
- Procurement, asset and inventory management for all IT hardware and software, ensuring compliance with company policies.