Client Value Partner

Join Celonis, a fast-growing tech company, as a Client Value Partner (CVP) in the MedTech industry. In this role, you will lead AI-driven business transformations with strategic MedTech customers, engage with C-Level Executives, and drive measurable business impact across various processes and industries. You will also mentor customers on organization design and maturation of Centers of Excellence, and drive value realization and adoption within accounts.

Lead and manage the customer success journey for strategic MedTech customers, ensuring high-quality project completion and client satisfaction.

About Celonis

Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Responsibilities

• Develop and maintain strong relationships with key stakeholders, including C-level executives, to align Celonis solutions with their strategic objectives.
• Drive measurable business impact across various processes and industries, championing transformational initiatives and fostering innovation.
• We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills

Requirements

• Deep exposure to and experience with successful change management
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Be willing to travel to meet with customer stakeholder needs (approx. 70%)
• Minimum 15 years of relevant customer success, strategy consulting, or related experience in industry required; MBA strongly preferred
• Strong communication skills and ability to translate Celonis use cases into customer business landscape
• Possess a natural and consultative approach when engaging with senior executives
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Strong understanding of SaaS platforms, technology stack and experience in Solution Design

Are self-motivated, proactive team player

• Project management: ability to organize and manage multiple streams
• Strong experience in driving measurable results and outcomes through end-to-end large scale transformation programs

Preferred

• Experience with AI-based transformation is a strong plus

Pay

USD 212,000 - 250,000

Benefits

• Builder mindset and experience in AI solution design and rollout are a plus