Account Manager

Join Nextdoor's Account Management team as an Account Manager, where you'll connect advertisers with our hyper-local community through our native advertising platform. You'll manage all aspects of an advertiser's platform buy, build strong partnerships with brand and agency partners, and provide excellent customer service. This role requires a passion for driving customer value and business outcomes, with a track record of retaining and growing customer relationships.

Gérer tous les aspects de l'achat de la plateforme d'un annonceur, de l'intégration du client à l'exécution de la campagne.

Responsibilities

• Établir et gérer des partenariats solides avec les marques et les agences, en assurant la communication quotidienne pour garantir le succès de la campagne.
• Utiliser des outils internes et des tableaux de bord pour analyser et optimiser les performances, et mener des conversations de renouvellement basées sur les données.
• Hands-on experience optimizing brand awareness and lower-funnel performance KPIs
• A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods

Requirements

• Track record of successfully retaining and growing customer relationships
• 2-5 years of experience in account management or client services at a digital media/advertising company or agency

Curiosity, hunger to learn, and passion for problem-solving

• Data-driven and analytical mindset; deliver actionable insights to drive strategy and renewals
• Strong understanding of campaign strategy, execution, and optimization within a platform-based media buying environment with both, managed and self-service clients
• Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done
• Ability to thrive in a fast-paced and high-volume environment; manage multiple projects while maintaining strong attention to detail

Pay

USD 77,000 - 135,000