Technical Writer (PostgreSQL)

Join Percona, a leading open-source database software company, as a Technical Writer specializing in PostgreSQL. In this role, you will create high-quality documentation for our PostgreSQL products, collaborate with the PostgreSQL team and the Product Documentation team, and contribute to our overall documentation strategy. You will work remotely, have flexible hours, and enjoy various benefits, including a learning academy, wellness counseling program, and quarterly FryDays.

Responsibilities

• Collaborate with the PostgreSQL team to create comprehensive technical documentation, including installation guides, user manuals, and troubleshooting resources.
• Utilize AI tooling and version-controlled environments to draft, polish, and refine documentation, ensuring high-quality and precise content.
• Engage in team ceremonies and collaborate with cross-functional teams to output high-quality documentation that meets customer needs.

Requirements

• Quick learner and great team player
• Working autonomously in a globally distributed organization
• Using collaboration/tracking tools like Jira/Notion
• Distributed system development and/or database server development
• 3+ years of experience as a technical writer and ability to write high-quality and precise documentation
• Experience in leveraging AI tooling for documentation purposes
• Comfortable with Linux command line

Proven success working in a distributed environment

• Experience with the installation and configuration of database server software on Linux
• Collaborating with open source communities and colleagues via mailing lists, Slack, etc
• Docs-as-code experience. Knowledge of Jenkins, git, Markdown, HTML, and/or JavaScript (strongly recommended)
• Graduate-level written English and excellent verbal communication skills
• Fluent in developer tools like git, gcc, gdb
• Experience with documenting complex systems and writing user-oriented documentation

A developer or DevOps background

• Having a track record of contributing to PostgreSQL or other open source projects. Being an active member of the PostgreSQL community
• A solid understanding of PostgreSQL internals to write accurate content to potentially contribute upstream
• Ability to build and maintain automated documentation testing, CI/CD pipelines for documentation process, and validation tools
• A solid working knowledge of advanced concepts such as database storage engines, at-rest encryption, and cloud orchestration
• Experienced conference speaker, technical blog writer, active on public forums or mailing lists

Preferred

• Experience with markup languages (Markdown preferred)