CRM Manager - Nordics

Join SharkNinja, a global product design and technology company, as the CRM Manager for the Nordics. In this role, you will lead the strategy and execution of customer relationship marketing, focusing on customer acquisition, engagement, retention, and lifetime value. You will work cross-functionally with various teams and have the opportunity to shape the CRM strategy in a growing region.

About SharkNinja

Collaborate closely with eCommerce, Media, Category Marketing, Analytics, and Creative teams to ensure a cohesive customer experience across all touchpoints.

Responsibilities

• Drive the growth and performance of SharkNinja's CRM programme across Nordics, developing strategies to increase customer engagement, retention, and lifetime value.
• Develop and execute data-led customer journeys across email, SMS, push notifications, and other owned channels, ensuring relevant and personalised customer communications.