Cloud Operations Support Engineer

Responsibilities

• Join Druva, the industry leader in Cloud Data Protection and Management, as a Cloud Operations Support Engineer. In this role, you will support, maintain, and scale cloud infrastructure in a fast-paced, FedRAMP-certified environment. Your responsibilities will include monitoring and managing cloud infrastructure, incident response and troubleshooting, automation and monitoring, and communication and collaboration with cross-functional teams. You will also have the opportunity to work with various AWS and Azure services and gain foundational expertise in cloud operations.
• Participate in weekly team meetings, working closely with devops, support, and quality assurance.
• Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches.
• Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment.

Requirements

• Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)
• Experience with an SIEM (Security Incident and Event Management) application
• Familiarity with one programming language (Python, Go)
• U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus
• Experience with observability and monitoring (Grafana, OpenSearch)
• Proficiency in AWS and Azure services (or another Cloud Provider)
• Familiar with Infrastructure as Code (Terraform, CloudFormation)
• Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience)

Preferred

• Experience with containerized applications (ECS, Kubernetes, Docker)
• Certifications (Bonus): AWS, Azure, RHEL, CCNA

Pay

USD 108,000 - 151,333