Head of Technical Services

Join Waymo, the leader in autonomous vehicle technology. As the Head of Technical Services, you will bridge physical building operations and digital cloud platforms, define long-term network architectures, and lead a team of engineers and technicians. This role offers a hybrid work schedule and competitive benefits.

Define the technical direction and global network architecture for Building Automation Systems (BAS) and Building Operating System (BOS) platforms, prioritizing system sustainability, enterprise scalability, and long-term risk mitigation.

Act as the Master Systems Integrator (MSI), directing the integration of on-premise OT networks, IP controllers, BACnet protocols, and cloud BOS service architectures across disparate Charging and Building systems.

Lead and motivate a team of automation technicians and integration engineers, building technical depth in BAS network diagnostics, protocol configuration, and hands-on operational excellence.

Requirements

• BAS & OT/IT Technical Depth: 5–7+ years of experience in building automation systems, OT/IT network integration, or master systems engineering, with deep expertise in BAS protocols (BACnet IP/MSTP, Modbus) and edge-to-cloud network architectures
• Service Methodologies & Crisis Support: Application of ITIL, Agile/Scrum, or DevOps frameworks to smart building operations, combined with experience leading 3rd-level incident resolution, Root Cause Analysis (RCA), and network fault isolation
• Software & Infrastructure Core Skills: Proficiency with Linux environments, programming/scripting (Python, Java, graphical block code), database management, and cloud technologies (GCP, AWS, Azure) used for facility data pipelines and BOS platform services
• Strategic Leadership: Demonstrated ability to navigate technical ambiguity, drive cross-functional alignment across IT and facilities teams, manage technical debt across legacy BAS infrastructure, and model core company behaviors
• Mechinical Controls & Schematics Aptitude: Strong foundational understanding of HVAC mechanics and electrical control circuits, with the hands-on ability to translate complex wiring diagrams, control submittals, and spatial schematics into standardized BOS data models
• Master Systems Integrator (MSI) & BOS Mastery: Prior experience serving as an MSI on enterprise-scale smart building projects, integrating edge OT networks and IP controllers into cloud Building Operating Systems (BOS) or Digital Twin platforms
• Advanced Protocol & Security Standards: Deep technical expertise in BACnet object mapping (AI/AV/AO/BI/BO), custom OT gateway configurations, and network standards for connected facility and charging infrastructure
• Enterprise Digital Transformation: Proven track record of transitioning organizations from disparate, manual building management tools to centralized enterprise BOS platforms

Preferred

• High-Tech & Critical Facility Experience: Experience managing charging infrastructure within autonomous vehicles, robotics, tech hardware, aerospace, or mission-critical enterprise environments

Pay

USD 226,000 - 278,000