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Lead Product Manager (Messaging)

ZipRecruiter

Skills

Required

  • product management
  • conducting user research
  • look at dashboards
  • SQL
  • experimentation
  • Send-Decisioning / Growth Systems
  • message selection / frequency capping / channel orchestration systems / growth / CRM
  • automation

Preferred

  • opt-in/opt-out systems

AI/ML Fluency: You understand how to leverage machine learning to solve user problems, and you have shipped product features powered by ranking, relevance, or recommendation models

About ZipRecruiter

Lifecycle or Notifications Experience: You have owned email, push, or lifecycle messaging products at consumer scale, and you understand the tension between engagement volume and user trust

Responsibilities

  • ail deliverability, sender reputation, compliance, and opt-in/opt-out systems.
  • Assumer la responsabilité de l'ensemble du domaine de la messagerie pour les chercheurs d'emploi, de la définition des KPI au niveau du portefeuille à l'analyse des performances des messages individuels.
  • Optimiser le portefeuille de messages en dirigeant la réflexion sur le type, le moment et la fréquence des messages envoyés, en équilibrant le volume des messages et la confiance des chercheurs d'emploi.
  • Concevoir et exécuter des expériences pour évaluer l'impact des différentes stratégies de messagerie sur les résultats commerciaux à long terme.

Requirements

  • Proven Leadership: 7+ years of proven success in product management, with a record of delivering results
  • Strong Communication: You write and speak clearly, and collaborate well across engineering, data science, design, and go-to-market stakeholders
  • Customer Obsession: You have a passion for speaking directly with your users and personally conducting user research
  • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers. You are comfortable in SQL and fluent in A/B experimentation
  • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other
  • Send-Decisioning or Growth Systems: Experience building message selection, frequency capping, or channel orchestration systems, or growth/CRM automation at scale

Preferred

  • Deliverability Literacy: Working knowledge of em

Pay

USD 215,000 - 255,000

Benefits

  • Self-Motivation: You are highly driven and thrive when given the autonomy to drive massive impact

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