[Paris] IT Support Intern (End-of-Studies)

Join our team as an IT Support Intern in Paris. You will be the day-to-day IT point of contact for every team, ensuring a reliable, secure, and well-equipped working environment. This hands-on internship offers real experience in a modern IT and security environment, with close mentoring and the potential for a permanent role. Responsibilities include user support, on-site support, onboarding and offboarding, account management, fleet management, device compliance, and process improvement. Ideal candidates are in their last year of a graduate degree in a related field, have a first experience in IT support, and are comfortable troubleshooting Windows and macOS.

• Assurer le support utilisateur en gérant les demandes via le système de billetterie, en diagnostiquant et en résolvant les incidents matériels et logiciels.
• Participer à l'intégration et à la désintégration des employés en préparant et en configurant l'équipement, en créant des comptes et en remettant des appareils.
• Gérer le cycle de vie des comptes utilisateurs, les droits d'accès et les adhésions aux groupes, et maintenir l'inventaire des équipements.

**Your Qualifications:**

* Last year of a graduate degree (Bachelor or Master) in a related field, ideally looking for an end-of-studies internship.

* A first experience (internship, project or apprenticeship) in IT support is a plus; motivated candidates are welcome.

* Comfortable troubleshooting Windows and macOS; basics of Microsoft 365 administration are a plus.

* Exposure to MDM/endpoint tools (Intune or similar) is an asset, otherwise a genuine willingness to learn.

* Methodical, service-oriented, with a habit of clear documentation.

* Fluent English; working French is a strong plus.

* On-site in Paris; reliable and trustworthy (the role involves admin rights and account management).

**Why join us:**

* A genuine springboard: a formative internship with a path to a permanent role (CDI) for a strong performer.

* A hands-on, autonomous and varied role with visible impact across the whole company.

* Real mentoring and skill-building across IT and cybersecurity.

* Offices in the heart of Paris (WeWork), and a young, international team.

* A modern, stimulating tech environment, in direct contact with management.