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Customer Success Management Low-Touch & Startup - Internship

Scaleway

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Join Scaleway, a leading European cloud computing company, as a Customer Success Management intern. You will support CSMs in their daily interactions with clients, contribute to improving customer processes, and help maintain and grow our customer base. This is an exciting opportunity to be part of a collaborative and international team dedicated to delivering a high-quality client experience.

Responsibilities

  • Contribuer à la stratégie low-touch en envoyant les bonnes informations aux clients.
  • Analyser les campagnes et suggérer des améliorations basées sur les résultats.
  • Organiser, préparer et participer aux réunions avec les clients aux côtés des CSM.