Product Director (Flex, Borrowing)

About Monzo

Join Monzo as a Product Director for Flex, a key revenue-driving product. In this high-impact role, you'll set the strategy for Flex, drive commercial performance, champion the customer, and build and lead a high-performing team. You'll work closely with various teams to identify new opportunities, optimize performance, and deliver at pace. Enjoy a range of benefits, including a yearly salary review, flexible working hours, and a learning budget.

Commercial Thinking

Responsibilities

• Definir la estrategia para Flex y establecer la dirección para uno de los productos más importantes en términos de ingresos de Monzo.
• Identificar y desbloquear nuevas oportunidades comerciales en diferentes segmentos de clientes, y navegar por los complejos compromisos entre el crecimiento, el riesgo y los resultados para el cliente.
• Construir y liderar un equipo de alto rendimiento, gestionar y desarrollar un equipo de gerentes de producto, y entregar múltiples iniciativas de alto impacto a través de sus informes directos.
• Proven ability to deliver in fast-paced environments with multiple workstreams
• You start with the customer never lose track of their needs
• Execution & Leadership

Requirements

• Strong cross-functional leadership across technical, credit, and governance stakeholders
• Comfortable operating in complex environments (e.g. multiple segments and cohorts with different commercials)
• You’re willing to challenge revenue-driven decisions when they conflict with good customer outcomes
• Strong commercial instinct — you think in terms of trade-offs, economics, and outcomes
• Comfortable going deep in the detail while leading through others
• You have strong product taste and care deeply about experience quality
• Experience in lending, credit cards, or adjacent borrowing products
• Able to engage deeply with Credit and Data partners
• Consumer Focus