Technical Program Manager (System Behavior Analysis)

Skills

Zoox, a company dedicated to building a full-stack autonomous mobility solution.

As a Technical Program Manager for System Behavior Analysis, you will play a crucial role in triaging driving events and software issues from our vehicle fleet and large-scale simulation.
You will work closely with various teams, drive triage accuracy and routing, measure and improve triage health, program-manage triage tooling and automation, manage intake and escalation, and plan commitments and capacity.
Enjoy a range of benefits including paid parental leave, health insurance, and a supportive work environment.
Drive triage accuracy and routing, run triage reviews, and ensure defects and issues are accurately classified and routed.
Measure and improve triage health by tracking key metrics and using them to flag risks early.
Program-manage triage tooling and automation, bringing requirements to the dedicated tools and automation team.
Tool-builder disposition: experience building light tooling to run your own program, and partnering with engineering to automate manual work
Data fluency: experience writing your own queries and dashboards on high-volume issue or operational data, and a track record of using metrics to change how work runs
Structure from ambiguity: a track record of breaking a complex or ambiguous problem or goal into workstreams, milestones and owners

Stakeholder leadership and communication: proven ability to align teams without direct authority and give leadership clear, concise updates
Systems-Oriented Background: 3+ years in technical program management or engineering operations, with a systems mindset: you see a program and its hardware-software systems as connected parts, and trace how a change ripples upstream and downstream. Bachelor's in a technical field, or equivalent practical experience

Autonomous vehicle, robotics or other safety-critical experience, ideally with simulation, log replay or regression testing
Experience program-managing internal tools or automation through to adoption
Python or SQL, plus Jira and Confluence

USD 171,000 - 219,000