Sales Operations Manager

Join Jobber, a company dedicated to empowering blue-collar businesses with technology and knowledge. As a Sales Operations Manager, you will play a crucial role in improving the performance of our sales channels. You will lead channel-level projects, analyze operational issues, and make strategic recommendations for optimization. This is an individual contributor role that requires strong project management skills, the ability to manage multiple priorities, and experience in sales operations or a related field.

Responsibilities

• Act as the primary Sales Operations partner for an assigned sales channel or priority area, helping identify operational friction and turn business problems into practical solutions.
• Independently lead channel-level projects from discovery through rollout and measurement, including defining requirements, building project plans, and coordinating cross-functional execution.
• Proactively partner with Sales leaders and frontline teams to analyze issues, identify opportunities for improvement, and make strategic recommendations for optimization.
• Strong project ownership and follow-through, with the ability to lead work from discovery through delivery and measurement
• Executive-ready communication: crisp written recommendations, decision memos, and the ability to facilitate leadership discussions
• Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting

Requirements

• Ability to manage multiple priorities while maintaining accuracy, organization, and clear follow-through
• Comfort acting as a trusted advisor to leaders, bringing a clear point of view and being sought out for perspective on operational decisions
• 3–5 years experience, ideally in management consulting or tech, strategy, or a business/revenue operations role, with experience leading client- or stakeholder-facing workstreams from problem definition through recommendation
• Ability to identify opportunities to apply AI and automation to channel workflows and build repeatable, lightweight solutions that reduce recurring operational effort
• Strong operational judgment, including knowing when to make decisions independently and when to escalate
• Structured problem-solving: the ability to break an ambiguous business problem into hypotheses, test them with data and stakeholder interviews, and land on a clear recommendation
• Experience supporting various sales channels such as Inbound, Outbound, Account Management, or Channel Partnerships
• Experience in Sales Operations, Revenue Operations, or a go-to-market or strategic operations role
• Familiarity with Salesforce and other sales technology platforms
• Experience supporting system implementations, process redesigns, user acceptance testing, or operational rollouts