Showroom & Retail Operations Internship

Join Arlettie London as a Showroom & Retail Operations Intern. Gain hands-on experience in luxury retail operations, from sale preparation to live sales and post-sale review. Develop skills in stock management, customer service, and operational problem-solving. Ideal for students studying fashion retail, retail management, or related disciplines.

This placement would be particularly suitable for a student studying:

Responsibilities

• Participer activement à la préparation et à la mise en place des ventes, y compris la disposition des produits et le merchandising.
• Acquérir une expérience pratique dans les opérations de stock et d'inventaire, y compris la livraison et l'organisation des stocks.
• Développer des compétences en service à la clientèle en accueillant et en assistant les membres, et en soutenant les clients tout au long de leur visite.
• Fashion Retail
• Retail Management
• Fashion Business
• Luxury Brand Management
• Fashion Management
• Business Management with an interest in retail
• A related retail, fashion or business discipline
• The intern will gain practical exposure to the different elements required to successfully operate a fast-paced showroom, including stock and inventory, visual presentation, customer and member experience, floor operations, tills, staffing, health and safety, security and operational problem-solving.

Requirements

• Passionate about luxury fashion and retail
• Proactive, enthusiastic and willing to learn
• Customer-focused with a positive and professional approach
• Confident communicating with customers and colleagues
• Organised with strong attention to detail
• Willing to take a hands-on approach to showroom operations
• Adaptable and able to respond to changing priorities
• Able to work both independently and as part of a team
• Reliable and punctual

Preferred

• This placement provides an opportunity to experience the full lifecycle of a luxury private sale, from showroom preparation and stock arrival through to the live customer experience, transactions, sale breakdown and post-sale review.
• Working alongside the Showroom Management team and other operational departments, the intern will see how different teams work together to prepare and deliver each sale while maintaining Arlettie's standards of customer service and presentation.
• By the end of the placement, the intern will have developed practical retail experience and a broader understanding of luxury retail operations, customer experience and showroom management, providing valuable experience for a future career within fashion, luxury or retail.

Comfortable working in a fast-paced, customer-facing environment

• Interested in understanding how a luxury retail operation works behind the scenes
• Comfortable with basic administrative and digital systems