Enterprise Account Manager

Join Adyen, a leading global payments company, as an Enterprise Account Manager. In this role, you will manage relationships with innovative international merchants, drive commercial discussions, and provide strategic consultation. You will have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment. The ideal candidate is a strategic thinker with a hands-on mentality, excited to work with a global, multicultural team. This position is based in Amsterdam and requires full professional proficiency in Dutch and English.

Be responsible for developing strong relationships with customers, earning their trust, and providing impactful payments insights to help them grow.

Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers, and positioning Adyen as a trusted partner.

Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role

This role is based out of our Amsterdam office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

About Adyen

• The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry
• You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed

Responsibilities

• Drive commercial discussions with customers, meeting strategic and financial targets for assigned accounts, and identifying commercial opportunities.
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions

Requirements

• Enjoy engaging others and developing strong working relationships at all levels of management
• Comfortable synthesizing complex data sets and using data to tell a story
• Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results

Some domestic and international travel required

• You have full professional written and verbal proficiency in Dutch and English (other languages are a plus)
• You have a at least 3-5 years of relevant experience in a client-facing, commercial role, like account management or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)