Senior Internal Channels Manager

Join Entain, a leading global sports betting and gaming company. As a Senior Internal Communications Channels Manager, you will shape how colleagues engage with our communications. You will lead the strategy and performance of our internal communications channels, ensuring they remain engaging and intuitive for a global workforce. You will also manage relationships with suppliers and platform partners, oversee the technical delivery of global events, and stay on top of the latest technologies.

Responsibilities

• Lead the strategy, roadmap, and daily performance of Entain's internal communications channels, balancing strategic planning with hands-on delivery.
• Take end-to-end ownership of channel performance, including user experience, governance, content structure, technical issue resolution, and continuous improvement.
• Partner with Internal Communications, People, Technology, and Governance teams to deliver connected communication experiences across the business.

Requirements

• Substantial experience managing and improving internal communications channels in a complex or global organisation, including roadmaps, backlogs, requirements, governance, testing and implementation.
• Knowledge of digital employee communication, channel governance, content operations, user experience and accessibility.
• Practical experience of Microsoft 365 communication tools, including SharePoint, Viva Engage, Copilot and Teams, and email platforms such as Staffbase. Experience with Power Platform or OneLan CMS.
• The ability to turn channel data, user feedback and needs into clear priorities and recommendations.
• Experience producing high-profile virtual and hybrid events, with the confidence to manage technical delivery and senior team members.
• Confidence to challenge constructively and turn ideas into practical improvements.
• The ability to make technical subjects accessible to non-technical audiences.
• Excellent partner, supplier and project management skills, with the ability to make progress.

Benefits

• At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:
• A regular bonus and great pension.
• 25 days annual leave and all Bank holidays.
• Extra paid leave, including wellbeing and development days.
• Life assurance and Income Protection.
• Private healthcare and wellbeing support.
• A stake in our success through our ShareSave scheme.

How we use Artificial Intelligence (AI) in recruitment

We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support our teams and give them more time to focus on you.

Fairness, transparency and trust

Our recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. AI supports our decisions, it doesn't make them.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

#LI-Hybrid

This is a hybrid remote/in-office role.