Warranty Audit Consultant

Join MSX International, a leading automotive support company, as a Warranty Audit Consultant. In this role, you will conduct in-depth reviews of dealer warranty operations, ensuring compliance with warranty procedures and policies. The position requires extensive travel throughout the UK and offers a competitive benefits package, including a company car, pension plan, and healthcare scheme.

Responsibilities

• Conducting in-depth reviews of dealer warranty operations, focusing on repair capabilities and potential audit risks.
• Performing structured warranty audits across the UK dealer network, ensuring compliance with warranty procedures and policies.
• Preparing detailed reports on inaccurate claims, areas for improvement, and presenting findings to dealers.

Requirements

• The ideal candidate will have a minimum of five years’ experience in Warranty and have an in-depth knowledge of the motor industry.
• Alternatively, we will also consider applicants with strong Aftersales and Warranty Process knowledge and three years of technical/workshop experience.
• Extensive knowledge of policy and procedure as well as workshops’ processes
• Knowledge of cars would be advantageous, however not essential.
• Ability to liaise and interact with all levels within the dealer network.
• Excellent communication skills written and verbal.
• Ability to manage own workload and traveling.
• Team player but must have a pro-active approach and provide new ideas for continuous improvement.
• Strong business acumen process orientated with attention to detail.
• Must have good written and verbal communication ability as well as demonstrating a high standard of interpersonal and numerical skills
• Experience having worked with a high-performance, collaborative, constructive peer group is a plus
• Enthusiastic, flexible, and proactive personality
• Personal qualities, credibility, and a commitment to the brand.
• Strong organizational and time management skills
• PC literacy is essential

Benefits

• 25 days annual leave entitlement
• Company car
• Company contributory pension plan
• Cashback healthcare scheme
• Life Assurance

Additional Information

Full time 40 hours (Monday – Friday) with some degree of flexibility, also to be available to work overtime if required. Travel in the UK is essential with time away from home.

Car Salary Exchange Scheme

[MSX International | Automotive & Mobility Business Solutions](https://www.msxi.com/)

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.