Business Development Representative

PagerDuty as a Business Development Representative, where you'll collaborate closely with Account Executives to build outbound pipeline and generate growth across net-new accounts. This role offers hands-on, direct closing experience and the opportunity to accelerate your path toward a full-cycle Account Executive career. You'll execute modern outbound prospecting strategies, manage full-cycle sales opportunities, and maintain accurate account data and sales records.

About PagerDuty

• Hungry & Goal-Oriented: Driven to exceed targets, take on new challenges, and grow your sales career
• We are looking for an ambitious professional who thrives in a fast-paced environment

Responsibilities

• Enjoy benefits such as paid volunteer time, health insurance, wellness days, generous paid parental leave, and a flexible workplace.
• Outbound Prospecting & Pipeline Generation: Execute modern outbound prospecting strategies across various channels to generate qualified pipeline in greenfield accounts.
• Direct Selling & Closing: Manage full-cycle sales opportunities for transactional and velocity deals, guiding prospects from initial discovery through contract signature.
• Sales Operations & Execution: Maintain accurate account data, pipeline tracking, and sales records while leveraging modern tech stack to research accounts and optimize outreach.
• Self-Started & Disciplined: Possess the internal drive to manage your time effectively and execute daily prospecting routines with consistency
• Coachable: Eager to learn, seek feedback, and continually refine your sales craft

Requirements

• Ability to work from our San Francisco office a minimum of 2 days per week
• Strong organizational and prioritization skills to handle multi-touch sequences and pipeline tracking efficiently
• Excellent written and verbal communication skills with the confidence to engage technical practitioners and management decision-makers
• 1–2 years of experience in outbound sales prospecting, lead generation, or business development
• BA/BS degree or equivalent practical experience
• USD 58,500 - 61,750

Preferred

• Prior experience in a SaaS or technology sales environment
• Familiarity with sales engagement, revenue intelligence, and prospecting tools (e.g., Salesforce, Sales Navigator, Gong Engage)

Ability to execute consistent, high-volume daily outbound outreach across phone, email, and social channels