Senior Software Engineer (Impact AI)

Join ServiceNow's Impact team as a Senior Software Engineer, where you'll build innovative AI-powered solutions that drive measurable business outcomes. Collaborate with experts, create meaningful experiences, and leverage cutting-edge technology to accelerate ROI for customers. Enjoy a range of benefits, including generous family leave, flexible PTO, and a competitive retirement plan.

About ServiceNow

• Construire des solutions qui permettent aux entreprises mondiales de prendre des décisions plus intelligentes et basées sur les données.
• A passion for collaboration, craftsmanship, and continuous learning, fostering a culture of quality and innovation

Responsibilities

• Collaborer avec les propriétaires de produits pour traduire les besoins commerciaux et les besoins des utilisateurs en fonctionnalités intelligentes et bien architecturées.
• Développer des logiciels extensibles et conviviaux qui permettent aux clients de personnaliser et d'exploiter la fonctionnalité pilotée par l'IA pour résoudre des problèmes concrets.

Requirements

• Experience with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
• Day-to-day work involves JavaScript, but strong foundations in languages like Java or Python are equally valued. Must have 4+ years of enterprise-level software engineering experience
• Experience leveraging AI to improve workflows, decision-making, or product functionality — including integrating AI APIs, automating processes, or analyzing AI-driven insights
• Analytical mindset with the ability to design impactful AI solutions that solve complex problems
• Solid understanding of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity with automated testing and CI/CD pipelines, and a commitment to engineering excellence and reliability