Senior Director, Solution Owner

Join Cohere Health as a Senior Director, Solution Owner. In this remote-first role, you will be responsible for the end-to-end success of our most complex and high-stakes customer implementations. You will work closely with various teams to set the standard for solution ownership and serve as the executive-level counterpart to client leadership. The position offers a comprehensive benefits package, including medical, dental, and vision insurance, flexible time off, a 401(K) retirement plan with employer match, and more.

Assurer le succès global des mises en œuvre des clients, en gérant les aspects commerciaux, cliniques et techniques.

Responsibilities

• Diriger une équipe d'experts pour garantir le respect des délais de déploiement grâce à une organisation méticuleuse et à une gestion de programme efficace.
• Servir de point d'escalade et de contrepartie au niveau exécutif pour la direction des clients sur les comptes phares.
• Executive presence — credible and effective operating as a peer with client C-suite and senior leadership

Requirements

• Demonstrated strategic program leadership — has personally owned outcomes on the scale of a multi-year, multi-million dollar enterprise implementation
• Direct experience delivering large-scope products at healthcare companies — claims systems, utilization management/prior authorization platforms, or similarly complex, mission-critical systems
• MBA or equivalent strategic business background is a plus
• Prior experience at a health-tech vendor, payer, or health plan, specifically around utilization management, prior authorization, or claims is a plus
• 10+ years leading large-scale, complex technology or platform deployments, with significant healthcare experience
• Comfortable owning both the business case and the technical delivery of a solution at once

Preferred

• Experience building or scaling a solution-ownership or client-delivery function is a plus

Pay

USD 203,000 - 223,000