Account Manager (Client Projects)

Join our Client Projects team as an Account Manager, where you'll lead social-first campaigns and build strong client relationships. You'll manage key brand partnerships, oversee production schedules, and drive accurate reporting on campaign effectiveness. This role requires a strong background in account management, social media best practices, and project leadership.

We’re on the hunt for a social-obsessed, highly-driven, passionate and experienced Client Success Account Manager to join our branded content team, overseeing some of our most exciting partnerships

Responsibilities

• Gestionar las relaciones diarias con los clientes, asegurando una comunicación constante y efectiva.
• Supervisar la producción y los cronogramas de entrega, trabajando en estrecha colaboración con el equipo de producción para ejecutar los proyectos a tiempo y dentro del presupuesto.
• Liderar la elaboración de informes sobre la efectividad de las campañas, ilustrando nuestra capacidad para alcanzar los KPI del cliente.

Requirements

• A good knowledge of social best practice, platforms and formats
• A thorough understanding of core account/project management skills including the ability to brief teams, understand and create timelines, development of clear and concise presentations, and management of costs
• A natural project leader with the ability to steer members of the team
• Strong background in delivering complex and challenging projects, specifically across social video and static content

Have a solutions focused mindset

• Strong written and verbal skills, confident at presenting clear and informative narratives both internally and externally
• Comfortable in building strong and constructive relationships with clients based on honesty and trust
• Comfortable in fast-paced, creative environments with the ability to bring teams together to deliver the right solution