Global Solutions Engineer
- Ottawa, Canada
- Mid Level
- Posted
Sophos, a global leader in cybersecurity, as a Global Solutions Engineer. In this highly visible role, you will provide senior technical leadership across our Managed Security Service Provider program and our expanding portfolio of AI security solutions. You will help MSSP partners design, launch, and scale differentiated managed security services powered by Sophos technologies, and serve as a global subject matter expert for Sophos AI security solutions.
About Sophos
This is an opportunity to combine hands-on engineering, strategic partner engagement, product influence, public thought leadership, and global field impact in a role with meaningful visibility and scope.
Serve as the primary Solutions Engineer for Sophos’ global MSSP program and strategic partner opportunities, leading technical discovery, solution design, architecture workshops, demonstrations, and proofs of value.
Help partners design, launch, and scale differentiated managed security services powered by Sophos technologies, advising on service architecture, integrations, automation, operational readiness, and repeatable service delivery.
Proven ability to lead complex, cross-functional technical engagements with partners, customers, and internal teams across multiple regions
Willingness and ability to travel up to 50% across North America and internationally
Responsibilities
- Act as a global subject matter expert for Sophos AI security solutions, leading demonstrations, workshops, and proofs of value that help customers and partners evaluate AI security risks and solutions.
- The ideal candidate is equally comfortable leading executive-level technical conversations, advising SOC and security engineering teams, building labs and demonstrations, supporting proofs of value, and translating complex cybersecurity and AI concepts into clear business outcomes
- Strong knowledge of modern security operations, including MDR, XDR, SIEM, SOAR, endpoint security, cloud security, threat detection, incident response, and security integrations
- Hands-on experience deploying, configuring, integrating, operating, and troubleshooting cybersecurity products and tools
- Experience building labs, demonstrations, workshops, proofs of value, and technical validation environments
- Experience supporting MSSP sales, partner engagements, service architecture, or managed security service development
Requirements
- Ability to work with APIs, automation, cloud platforms, modern application architectures, Linux and Windows environments, networking, identity systems, and security telemetry
- 8+ years of experience in Solutions Engineering, Sales Engineering, Security Architecture, security consulting, MSSP engineering, or a similar customer-facing cybersecurity role
- Exceptional technical discovery, consultative selling, presentation, storytelling, demonstration, and written communication skills
- Deep understanding of MSSP business and technical models, including the requirements for delivering repeatable services to multiple customers
- Relevant cybersecurity, cloud, architecture, or AI certifications
Experience with Sophos technologies
- Experience speaking at industry events, publishing technical content, or representing an organization as a cybersecurity subject matter expert
- Experience designing, operating, or bringing managed security services to market
- Experience with scripting and automation using Python, PowerShell, Bash, APIs, or similar tools
- Direct experience working in a Security Operations Center, security engineering organization, incident response team, or cybersecurity leadership role
Preferred
- Familiarity with cloud AI platforms, AI agents, model APIs, local or private models, open-source AI technologies, containers, Kubernetes, and DevSecOps practices
Pay
USD 142,100 - 236,600
Strong understanding of artificial intelligence, generative AI systems, AI application architectures, and the security risks associated with adopting and operating AI technologies
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