Operations Manager

Vitl, an AI-driven health and wellness startup, as an Operations Manager. In this varied role, you will oversee supply chain and stock management, third-party logistics partners, manufacturers, new product development, quality and regulatory compliance, customer satisfaction, and finance and commercial administration. You will work closely with every team in the business and with partners and suppliers across the UK and Europe. This is an exciting opportunity for someone with at least 1-2 years of commercial experience, a degree from a top-tier university, and a strong interest in startups and technology.

Manage and oversee the entire supply chain and stock management process, ensuring efficient operations and timely delivery of products.

About Vitl

• Utilize AI tools and technologies to streamline operations, improve efficiency, and enhance decision-making processes.
• We are a small team, so this is a role for someone happy to roll their sleeves up, get into the detail and take the lead on the things they own

Responsibilities

• Collaborate with various teams and partners to drive new product development, quality and regulatory compliance, and customer satisfaction.

Requirements

At least 1-2 years of commercial experience

• A degree in any discipline from a top tier university
• You have good experience of Claude, Chat GPT, Gemini and other AI tools
• You have strong knowledge of Google Workspace and Google Sheets
• You are highly numerate, resourceful and proactive with a demonstrable hunger to learn and grow both personally and professionally
• You take the initiative and value speed in getting things done
• You are comfortable in the face of uncertainty and know that challenges often arise which require flexibility, compromise and creative solutions
• Exceptional organisational skills to ensure nothing is missed and a keen eye for detail

Preferred

• Keen interest in startups and technology

Strong interpersonal skills

• Experience in food, supplements, pharma or another regulated product category
• Exposure to grocery and high street retail operations, including depot bookings, retros and remittances
• Experience working with 3PLs, co-packers or contract manufacturers
• Experience with international shipping, customs and EU compliance
• Some technical ability, for example Python, SQL, Zapier or building dashboards, or a track record of automating your own work