Account Manager

Join Symphony, a leading financial technology company, as an Account Manager. In this role, you will manage, retain, and expand relationships with key enterprise accounts across global financial institutions. You will be the trusted advisor to major buy-side, sell-side, and FinTech clients, driving account health, unlocking cross-sell and upsell opportunities, and ensuring long-term platform adoption. The ideal candidate will have strong commercial acumen, a track record of exceeding quotas within enterprise SaaS or financial tech, and the authority to engage C-suite stakeholders.

Responsibilities

• Identifying and executing upsell and cross-sell opportunities within existing enterprise accounts to grow total contract value.
• Building and nurturing strong, long-term relationships with senior executives, line-of-business heads, and key decision-makers.
• Monitoring market trends and competitive dynamics to position Symphony's solutions effectively against competing tools.
• Consistent history of hitting or exceeding expansion quotas and delivering tangible revenue growth from an existing client base

Requirements

• Proven Experience in Account Management in FinTech, Financial Services, or Enterprise SaaS
• Strong understanding of SaaS business metrics (NRR, ARR, churn), enterprise software models, and secure enterprise technology integration
• A passion for delivering an exceptional client experience through a value-driven, consultative selling approach
• Demonstrated success navigating and growing global, matrixed enterprise accounts with complex procurement and decision-making structures
• Superior executive presence with the ability to influence C-level stakeholders, lead complex commercial negotiations, and close high-value renewals

Pay

USD 80,000 - 110,000