Customer Success Manager

Join , the AI work platform powering ambitious teams. As a Customer Success Manager, you will be a product master and trusted technical advisor, helping customers build, optimize, and scale their workflows. You will focus on the practical application of our platform, directly improving how customers work every day, including how they adopt and operationalize 's growing suite of AI capabilities. This is a hybrid position with three days a week in our London office. - Master the technical aspects of the platform, including AI features, agents, and automations, to help enterprise customers solve complex business cases. - Work directly with customers to set up and deploy new use cases, including AI-powered workflows, that solve real business challenges. - Proactively manage your portfolio to ensure long-term customer satisfaction, successful renewals, and ARR growth.