Sales Engineer

Join Faire as a Sales Engineer, where you'll be the technical counterpart to our Enterprise Account Executives across North America and Europe. You'll own the technical win from the first discovery call through integration go-live, and help turn our foundation into a repeatable sales engineering motion. This is a quota-carrying role with real room for growth.

About Faire

• Design the solution, recommend the right path for each brand, and own the solution design so AEs can stay focused on the deal.
• Track record of winning complex, multi-stakeholder deals as the technical lead alongside an AE
• Comfortable working across time zones to support NAM and EU teams
• You've taken an existing process and made it repeatable, and others adopted what you built

Responsibilities

• Qualify for technical feasibility early, run technical discovery with Enterprise AEs, and map the brand's stack.
• Build the business case, show brands why integrating beats managing Faire manually, and lay out timeline and total cost.
• You understand how catalog, inventory, pricing, orders, shipments, tracking, and shipping cost move between systems, and where that flow breaks

Requirements

• Familiarity with shipping and fulfillment operations: label platforms, 3PLs and WMS, and flat-rate vs. variable-rate shipping
• Based in or willing to relocate to San Francisco or New York City
• 4+ years in a customer-facing technical role (sales engineering, solutions engineering, solutions consulting, or integration consulting), ideally at a B2B SaaS, marketplace, or e-commerce company
• EDI experience (850, 856, 810, 846) is a plus
• Curious about AI and already using it in your technical workflow
• You translate technical constraints into business terms for executives, and business requirements into technical plans for engineers
• Commercial instincts - you know when a technical problem is a deal problem, and you prioritize your time the way a seller does
• Working knowledge of REST APIs, OAuth, and JSON: you can read API documentation, test endpoints, script in at least one language, and scope a custom build honestly; SQL is a plus

Preferred

• Wholesale, retail, or supply chain experience is a strong plus
• Hands-on experience with at least one ERP (NetSuite, Microsoft Dynamics, Sage, SAP, or similar) and one middleware or iPaaS platform (Celigo or similar); Shopify experience strongly preferred
• Experience supporting international brands (multi-currency, VAT) is a plus

Pay

USD 200,000 - 275,000