Client Partner

Join Pathstream as a Client Partner, where you'll own and grow a portfolio of enterprise clients within a specific industry or function. This senior-level role requires a combination of consultative selling, strategy, relationship management, analytics, and execution. You'll drive revenue growth and product adoption, manage a customer success leader, and serve as the account lead for one client in your portfolio. The position requires a minimum of 7 years of experience in strategic partnerships, customer success, program management, general management, or consulting.

Responsibilities

• Gérer et développer un portefeuille de clients d'entreprise, en assurant la croissance des revenus et l'adoption des produits.
• Diriger l'exécution des programmes pour le portefeuille, en collaborant avec les équipes internes pour répondre aux besoins évolutifs des clients.
• A track record of owning a number, not just a workstream, and achieving and exceeding renewal, expansion, and revenue targets
• Exceptional written communication — you can write a crisp executive summary, a thoughtful client email, or substantive feedback on a marketing campaign

Requirements

• Établir et maintenir une compréhension approfondie des enjeux et des pressions impactant l'industrie ou le secteur des clients.
• A high performer with early-stage experience, comfortable with ambiguity, very curious, no ego, highly motivated, and for whom working hard is second nature
• Ability to work from our NYC office a minimum of 2–3 days per week; this role requires a hybrid schedule with regular in-person presence
• Proven ability to drive alignment across multiple internal teams without direct authority
• 7+ years in strategic partnerships, customer success, program management, general management, or consulting — ideally owning a portfolio of large enterprise clients
• Strategic thinker who can zoom out to set direction and zoom in to unblock execution
• Strong analytical skills: you're comfortable pulling and interpreting data and clearly communicating findings and compelling narratives to diverse client stakeholders
• Proven track record of developing & maintaining strong relationships both internally with colleagues and externally with clients

Preferred

• Financial services, insurance, or contact center experience a plus; prior strategy consulting experience a plus

Pay

USD 200,000 - 235,000