Senior International Payroll Analyst

Join Twilio's Global Payroll team as a Senior International Payroll Analyst, EMEA Payroll. In this role, you will lead payroll operations across the EMEA region, ensuring accurate, timely, and compliant payroll delivery. You will collaborate closely with various departments and external payroll providers to support a high-quality employee experience and scalable payroll operations. Additionally, you will manage ad hoc projects related to payroll and benefits, oversee payroll processing, and improve payroll-related documentation and procedures.

Oversee the payroll processing and management of assigned payrolls, ensuring accurate, timely, and compliant payroll delivery across multiple countries.

Responsibilities

• Manage ad hoc projects related to payroll and benefits for international entities, and support the international payroll processing for multiple countries.
• Act as a point of contact for all payroll related queries from Employees in assigned payrolls, and identify and improve payroll processes.
• Experience in Workday and with outside payroll providers

Requirements

• Bachelor’s degree in Finance or another relevant field
• Discipline and ability to meet tight deadlines, and prioritize competing workloads

Excellent written, and verbal communication skills in English

• 6+ years of experience managing payroll processing internationally with working experience in accounting
• Very strong analytical and problem-solving skills while keeping customer experience top of mind
• High attention to detail

Experience with processing equity transactions

• Customer service focus with the ability and sound judgment to handle highly sensitive information
• Process improvement mindset: have a passion for reengineering payroll processes in implementing a first-class payroll service
• Deep understanding of EMEA labor laws, tax regulations, and statutory filings
• Strong interest in applying emerging technologies—such as AI, to re-engineer payroll workflows, eliminate manual touchpoints, and unlock value-added insights for workforce planning
• Familiarity with European Works Councils and trade union agreements
• Experience maintaining strict internal controls and auditing payroll processes
• Track record of implementing new payroll systems or transitioning vendors
• Advanced Excel skills for complex data reconciliation and reporting