Technical Success Manager

Orasio, a cutting-edge AI company focused on video intelligence for defense and public safety. As a Technical Success Manager, you'll drive the successful deployment of our solutions in highly constrained environments, acting as the primary technical point of contact for leads and customers, leading integration and troubleshooting, and championing technical customer feedback internally.

Responsibilities

• Act as the primary technical point of contact for Orasio’s leads and customers, working closely with Sales to turn opportunities into signed deals.
• Support test, deployment, integration, roll-out, and troubleshooting of Orasio's solutions on client sites, ensuring successful implementation.
• Champion technical customer feedback internally, bringing clear technical insight into account reviews and ensuring product and engineering teams stay close to real field constraints.

Requirements

• This role requires 4+ years of experience in technical environments with strong operational or regulatory constraints, strong infrastructure fundamentals, and fluency in French and English.
• Frequent travel to client sites is required.