Enterprise Account Manager

Join Braze, a leading customer engagement platform, as an Enterprise Account Manager. In this role, you will work closely with Enterprise Account Executives to maximize value from technology and services, develop and grow customer relationships, and achieve quarterly upsell and renewals targets. You will have the opportunity to work with some of the largest brands in the world and make a real impact in a fast-paced, dynamic environment.

Commercially expand customer relationships in collaboration with the Account Executive, with primary responsibility to develop and close opportunities up to $100K.

Responsibilities

• Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities.
• Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities and achieve quarterly upsell and renewals targets.