Senior Technical Program Manager (Planning, Payments Domain)

Join Mastercard's Network & Digital Payment Services team as a Senior Technical Program Manager. In this role, you will own planning and delivery execution across our product and platform portfolio, driving complex technical programs end-to-end and translating strategy into prioritized roadmaps. You will manage budgets and resources, establish program metrics, and influence cross-functional teams. The ideal candidate has a bachelor's degree in a related field, proven program leadership experience, and thrives in ambiguity.

Responsibilities

• Lead the planning and delivery execution across the product and platform portfolio, ensuring alignment with organizational goals.
• Drive complex technical programs end-to-end, aligning cross-functional teams, removing blockers, and delivering against committed outcomes.
• Manage budgets, headcount, capacity, vendor spend, and trade-offs across competing priorities, partnering with Finance and Engineering.
• Executive communication: Clearly communicate program status, risks, dependencies, and trade-offs to senior executives using concise, data-driven insights
• Cross-functional leadership: Influence without authority, align senior stakeholders and partner teams, and drive accountability across complex organizations
• Proven program leadership: Lead large-scale technical programs from inception through delivery, translating vision into measurable business outcomes
• Financial & resource management: Own program budgets, forecasts, headcount, capacity planning, and resource allocation across multiple teams
• Entrepreneurial mindset: Identifies opportunities, takes ownership, and drives improvements beyond defined responsibilities

Requirements

• The ideal candidate brings an entrepreneurial mindset — comfortable operating in ambiguity, willing to build the mechanism that doesn't exist yet, and able to run several unrelated programs at once without dropping any of them
• You will spend much of your time with senior leaders and partner teams you do not manage, so the ability to influence without authority and earn trust quickly is essential. Highly motivated, intellectually curious, analytical, detail-oriented, an excellent communicator, and a strong problem-solve
• Bachelor’s degree in business, Information Systems, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience
• Strategic planning & execution: Build road maps, manage priorities, and execute complex programs across Agile, Waterfall, or hybrid environments
• Technical & analytical acumen: Apply strong problem-solving skills and technical fluency to assess complexity, identify delivery risks, and drive effective decisions
• Thrives in ambiguity: Creates structure, processes, and solutions where requirements or established practices are unclear
• Technology delivery expertise: Familiarity with software development lifecycles, release management, testing, and operational readiness
• Global program coordination: Experience managing stakeholders, teams, and vendors across multiple locations and time zones

Pay

USD 115,000 - 196,000